Privacy Policy

Last updated: April 1, 2026

HanzWeb ("we", "us", or "our") operates the website hanzweb.ae and provides web development, AI-powered SEO blog subscription services, and related digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Account information: name, email address, and password when you register
Business information: business name, website URL, industry, and description when subscribing to our SEO blog service
Contact form submissions: name, email, phone number, and message content
Payment information: billing details processed securely through Stripe (we do not store your full card details)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Pages visited, time spent, and referring URLs
Device information and operating system

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

Essential cookies: required for website functionality, session management, and security
Analytics cookies: help us understand how visitors interact with our website (e.g., pages visited, time on site)
Advertising cookies: used by Google AdSense to serve relevant advertisements based on your browsing behaviour on this and other websites

You can control or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect website functionality.

3. Google AdSense and Third-Party Advertising

This website displays advertisements served by Google AdSense, a third-party advertising programme operated by Google LLC. By visiting pages on this site, you may see ads that are personalised based on your browsing history across websites that use Google's advertising network.

Google AdSense uses cookies and web beacons to:

Serve ads based on your prior visits to this website and other sites on the internet
Measure the effectiveness of advertisements
Prevent the same ad from being shown to you too many times

HanzWeb does not control which specific ads Google displays, and we do not have access to personally identifiable information from Google's ad systems. Google's use of advertising cookies is governed by the Google Privacy Policy.

To opt out of personalised advertising: visit Google Ads Settings or the Digital Advertising Alliance opt-out page. You can also install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data about your visits.

4. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website and services
Process subscriptions and payments for our AI SEO blog service
Generate AI-powered blog content tailored to your business
Crawl your website (with your consent) to build a content knowledge base for brand-voice-aware content generation
Send you service-related communications, including content approval emails
Respond to your enquiries and support requests
Analyse usage patterns to improve our website and services
Display relevant advertisements through Google AdSense

5. AI Content Generation

Our SEO blog subscription service uses artificial intelligence (OpenAI) to generate blog content for your business. As part of this service:

We crawl pages on your website to understand your brand voice, products, and services
Crawled content is stored securely and used solely for generating relevant blog posts for your business
AI-generated content is provided as drafts for your review and approval before publication
You retain full control over what content gets published on your behalf

6. Payment Processing

We use Stripe to process all payments securely. When you subscribe to our services, your payment information is transmitted directly to Stripe using industry-standard encryption. We do not store your complete credit card number on our servers. Please review Stripe's Privacy Policy for details on how they handle your payment data.

7. Third-Party Services

We may share your information with the following third-party services that help us operate:

Stripe: payment processing
OpenAI: AI content generation
Pinecone: vector search for our chatbot and knowledge base
Google Analytics: website analytics
Google AdSense: advertising

Each third-party service has its own privacy policy governing the use of your information. We only share the minimum data necessary for each service to function.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit (HTTPS), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we will retain your data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

10. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability (receive your data in a structured format)
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: hanzweb.ae/contact
Location: Dubai, United Arab Emirates